Frequently Asked Questions
Find answers to common questions about our platforms, custom development services, and support processes.
Find answers to common questions about our platforms, custom development services, and support processes.
We blend the speed of off-the-shelf products with the flexibility of custom engineering. Unlike traditional agencies that only build from scratch, we have pre-engineered cores that allow us to launch faster and more reliably, while still allowing for deep customization.
Both! Our "Business Starter Kit" is specifically designed for early-stage startups, while our custom CMS and enterprise ecommerce solutions scale to meet the needs of Fortune 500 companies.
The Business Starter Kit includes a 5-page professional responsive website, custom logo and visiting card design, a complete social media branding suite, and LinkedIn profile optimization to get your new venture off the ground fast.
Absolutely. Our platforms are built to scale. You can start with Tier 1 and seamlessly upgrade to Tier 2 or 3 as your inventory and customer base grows, without any downtime.
We offer a specialized version of our Appointment System for medical clinics that is fully HIPAA compliant, ensuring patient data is encrypted and stored securely according to regulations.
Timelines vary based on complexity. A basic MVP (Minimum Viable Product) might take 4-8 weeks, while a full-scale enterprise application could take 3-6 months. We provide detailed roadmaps during our Discovery phase.
Yes, we offer several maintenance tiers. These include security patching, server monitoring, bug fixes, and small feature updates to keep your application running smoothly and securely.
We accept all major credit cards, bank transfers (ACH/Wire), and for larger custom projects, we can structure milestone-based payment plans.
Clients with active maintenance agreements have access to our 24/7 priority support portal. For others, please email support@xetzer.com with "URGENT" in the subject line.
Can't find the answer you're looking for? Our team is happy to help.